Shipping policy

Thank you for shopping at Art by Kay Rae! We appreciate your business and are excited to get your goodies to you.

Processing Time:

Please allow 5 business days for your order to be processed and shipped. You will receive a confirmation email with tracking information once your order ships.

Shipping Rates:

We offer a flat rate shipping cost of $4.90 for all orders within the US. For international orders, shipping costs will be calculated at checkout based on your specific location.

Shipping Methods:

We primarily use USPS Ground Advantage Mail for domestic orders. International shipping methods will vary depending on your location.

Estimated Delivery Times:

• Domestic Orders: Once shipped, your order will typically arrive within 5 business days.
• International Orders: Delivery times for international orders can vary depending on your location and customs processing. Please allow 2-6 weeks for international delivery.

Tracking Your Order:

You will receive a shipping confirmation email with tracking information once your order ships. You can use this information to track your package's progress on the carrier's website.

Returns and Exchanges:

Please see our separate Return and Refund Policy for information on returning or exchanging your order.

International Orders:

International customers are responsible for any applicable import duties and taxes. Please check with your local customs office for more information.

Questions:

If you have any questions about our shipping policy, please don't hesitate to contact us at artbykayrae@gmail.com.

Please Note:

• We are not responsible for lost or stolen packages.
• We cannot guarantee delivery times, especially during peak seasons or due to unforeseen circumstances.

We appreciate your understanding!